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FastNet BD

Senior System Engineer / NOC Operations Manager (ISP)

Application Deadline: Jun 07, 2026
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Summary
Published: May 10, 2026 Vacancy: 3 Gender: Male
Age: Not Specified Career Level: Experienced Professional , Mid Level Experience: 2 Year
Salary: Tk. 20000 - 35000 (Monthly) Location: Dhaka
Requirements

Education


  • Bachelor/Honors, Bachelor of Science (BSc), in Computer Science & Engineering

Experience


  • 2 Year

Additional Requirements

  • Age limit: 25 to 40 years
  • Male candidates only are eligible to apply
  • Candidates should have the physical and mental ability to handle network operations and field/technical coordination tasks in a 24/7 ISP environment

Responsibilities & Context

We are seeking a skilled and proactive Senior System Engineer / NOC Operations Manager (ISP) to manage network operations, ensure system stability, and deliver high-quality technical support within an ISP environment.

🔹 Key Responsibilities:

  • Provide professional and responsive customer support through telephone, electronic help desk, and live chat, ensuring excellent customer service experience
  • Perform continuous system monitoring, alert handling, and incident response to maintain network uptime and performance
  • Manage LAN/WAN support operations within the Network Operations Center (NOC) environment
  • Coordinate effectively with Head Office and Technical Support teams to ensure fast resolution of fiber and UTP-related issues
  • Troubleshoot network incidents efficiently and ensure quick restoration of connectivity and services
  • Guide and supervise cable technicians for proper installation of fiber optic and UTP links according to company standards and industry best practices
  • Ensure all network link installations are completed within minimum possible time while maintaining quality standards
  • Focus on improving departmental performance, operational efficiency, and service delivery timelines
  • Perform any additional technical or operational tasks assigned by management


Compensation & Other Benefits
  • T/A
  • Mobile bill
  • Tour allowance
  • Performance bonus
  • Provident fund
  • Salary Review: Yearly
  • Lunch Facilities: Partially subsidize
  • Festival Bonus: 2

Other Benefits


As per company policy


Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Job Location

Dhaka

Apply Now
Company Information
Company Name: FastNet BD

Address: Road # 16,House # 03 (1st Floor), Sector # 11.Uttara, Dhaka-1230.


Business Type : Information Technology (IT)

Website Link : fastnetbd.com
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