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International Office Machines Ltd
Service Technician
Application Deadline: Dec 06, 2024
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Summary
Published: Oct 22, 2024 Vacancy: Not Specified Gender: Male
Age: Maximum 25 years Career Level: Mid Level Experience: 3 Year
Salary: Tk. 13000 (Monthly) Location: Dhaka, Chittagong
Requirements

Experience


  • 3 Year

Additional Requirements


  • Good presentation skills.
  • Analytical mind with a problem-solving attitude.
  • Basic computer knowledge
  • Experience Industry: Information Technology Services, Computer Hardware/Network Company

Responsibilities & Context

  • Installation and Configuration: Install, configure, and troubleshoot multifunctional photocopy machines at customer locations to ensure optimal performance.
  • Field Service and Diagnosis: Respond to field service calls, diagnose technical issues, and ensure the proper functioning of multifunctional photocopy machines.
  • Issue Resolution and Reporting: Address component-level problems and maintain comprehensive reports on resolved issues.
  • Technical Assistance: Provide prioritized technical support, identifying and resolving reported problems promptly.
  • Performance Monitoring and Maintenance: Monitor the performance of photocopy machines and develop preventive maintenance strategies to avoid potential breakdowns.
  • Customer Training: Offer demonstrations and training to customers to ensure they understand the safe and effective use of the equipment.
  • Problem Solving: Identify, research, isolate, and resolve issues, ensuring thorough follow-up on all problems.
  • Customer Interaction: Maintain professional and courteous communication with customers, addressing their concerns and questions.
  • Daily Reporting: Submit regular reports to the supervisor at the end of each workday.
  • Additional Duties: Perform other duties as assigned by management.


Compensation & Other Benefits
  • Festival Bonus: 2

Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Shift: Day Shift

Job Location

Dhaka, Chittagong

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Company Information
Company Name: International Office Machines Ltd

Address: Ranks Business Centre (3rd Floor), Ka-218/1, Pragati Sarani, Kuril, Dhaka-1229, Bangladesh.


Business Type:

International Office Machines (IOM), one of the leading information and communication technology companies in Bangladesh, is founded by seasoned professionals from technology sector with more than 49 years of experience.
We proudly offer a diversified and state-of art technology lineup of office technology solutions from global technology leaders like Toshiba, NEC, Zebra, RISO and Salicru.
Our mission is to meet the consumer needs in distributing high quality products through maintaining a high level of customer satisfaction.
IOM’s distinguished clients include reputed companies from the Telecommunication, Pharmaceutical, Engineering, FMCG, Financial, Healthcare, Textiles, Transportation, and Government Sectors etc.

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152/2/N Panthopath, Dhaka
01894974038
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