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International Office Machines Ltd
Service Technician
Application Deadline: Dec 06, 2024
Summary
Published: Oct 22, 2024 Vacancy: Not Specified Gender: Male
Age: Maximum 25 years Career Level: Mid Level Experience: 3 Year
Salary: Tk. 13000 (Monthly) Location: Dhaka, Chittagong
Requirements

Education


  • Educational qualification not available.

Experience


  • 3 Year

Additional Requirements


  • Good presentation skills.
  • Analytical mind with a problem-solving attitude.
  • Basic computer knowledge
  • Experience Industry: Information Technology Services, Computer Hardware/Network Company

Responsibilities & Context

  • Installation and Configuration: Install, configure, and troubleshoot multifunctional photocopy machines at customer locations to ensure optimal performance.
  • Field Service and Diagnosis: Respond to field service calls, diagnose technical issues, and ensure the proper functioning of multifunctional photocopy machines.
  • Issue Resolution and Reporting: Address component-level problems and maintain comprehensive reports on resolved issues.
  • Technical Assistance: Provide prioritized technical support, identifying and resolving reported problems promptly.
  • Performance Monitoring and Maintenance: Monitor the performance of photocopy machines and develop preventive maintenance strategies to avoid potential breakdowns.
  • Customer Training: Offer demonstrations and training to customers to ensure they understand the safe and effective use of the equipment.
  • Problem Solving: Identify, research, isolate, and resolve issues, ensuring thorough follow-up on all problems.
  • Customer Interaction: Maintain professional and courteous communication with customers, addressing their concerns and questions.
  • Daily Reporting: Submit regular reports to the supervisor at the end of each workday.
  • Additional Duties: Perform other duties as assigned by management.


Compensation & Other Benefits
  • Festival Bonus: 2

Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Shift: Day Shift

Job Location

Dhaka, Chittagong

Company Information
Company Name: International Office Machines Ltd

Address: Ranks Business Centre (3rd Floor), Ka-218/1, Pragati Sarani, Kuril, Dhaka-1229, Bangladesh.


Business Type:

Others Industries

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