Smart Software Limited
Information Technology (IT)
Software Support Executive
Application Deadline : 24 Nov 2026
Vacancy:3
Age:25 to 35 Years
Location:Dhaka, Panthapath
Salary:Negotiable
Experience:1-3 Year
Gender:Any
Job Type:Full Time/Permanent
Job Shift:Day Shift
Published:10 Oct 2026
Education
- Bachelor/Honors, Diploma in Computer
- Bachelor/Honors, Bachelor of Science (BSc)
- Bachelor/Honors, Bachelor of Business Administration (BBA), CSE
Experience
- 1-3 Year
Skills
- IT Support & Technical Support
- Software Support
- Experienced in software support, system troubleshooting, and client database handling.
Additional Requirements
- Age 25 to 35 years
- Strong communication skills in English (written and verbal)
- Basic understanding of software systems or IT
- Problem-solving mindset and a customer-first attitude
- Familiarity with ticketing systems is a plus
- Willingness to learn and adapt quickly
Responsibilities & Context
- We are looking for a dedicated Software Support Intern to join our team! You will serve as the first point of contact for our users, assisting with software issues, troubleshooting problems, and ensuring our clients have a smooth and efficient experience with our products.
- Key Responsibilities:
- Respond to customer queries via chat, email, or phone
- Diagnose and troubleshoot software issues
- Guide users through step-by-step solutions
- Document technical issues and solutions for internal use
- Collaborate with the development team for bug fixes or escalated problems
- Ensure a high level of customer satisfaction
Compensation & Other Benefits
- Lunch Facilities: Partially Subsidized
- Festival Bonus: 2 (Yearly)
- Salary Review: Half Yearly
- T/A
- Mobile bill
- Tour allowance
- Performance bonus
- Overtime allowance
Other Benefits
As for company policy.
Workplace
from office
Employment Status
Full Time/Permanent
Job Location
Dhaka, Panthapath
Job Shift
Day Shift
Instruction:
✔️ Interested candidates are requested to send their updated CV/Resume to bdjobslive.com@gmail.com
✔️ Candidates can also apply through BDJobsLive.
Company Information
Smart Software Limited
Information Technology (IT)
Address:
Dhaka, Bangladesh
Website:
https://www.smartsoftware.com.bdসতর্কীকরণ-বিজ্ঞপ্তি
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