Persona Hair & Beauty Ltd. Logo
Persona Hair & Beauty Ltd.
Sr. Executive / Executive, Customer Care
Application Deadline: Nov 02, 2024
Job is expired
Summary
Published: Sep 18, 2024 Vacancy: Not Specified Gender: Female
Age: Not Specified Career Level: Mid Level Experience: 2 Year to 4 Year
Salary: Negotiable Location: Dhaka, Gulshan , Banani
Requirements

Education


  • Bachelor/Honors, in any subjects

Experience


  • 2 Year to 4 Year , Freshers Can Also Apply! 🌟

Additional Requirements


  • MBA or English Medium background is preferred
  • Freshers are also encouraged to apply.
  • Fresher’s & experienced both are encouraged to apply
  • Event Management
  • Face to face sales & Marketing
  • Should have a neutral and appropriate accent, clear voice, pleasant tone
  • Must have abilities to understand others’ tone quite quickly
  • Oral fluency Bangla and English, Confident tone, correct and pleasant conversation Must have advanced situational judgment –ability to know what is needed to satisfy the customers
  • basic computer skill-MS-Office, good typing skill.
  • One should have willingness to work both shifts and on public holidays
 

Responsibilities & Context

  • Manage operations to ensure smooth and efficient functioning.
  • Identify customer needs, clarify information and provide solutions.
  • Build and maintain professional relationship with customer.
  • Ensure the optimum level of Customer Satisfaction through the team.
  • Resolve customer queries quickly and efficiently.
  • Respond to customer complain with a professional and positive manner to promote optimum customer satisfaction.
  • Refer unresolved customer grievances to designated persons for further investigation (For different case).
  • Report day-to-day activities to the Branch I/C.


Compensation & Other Benefits

Other Benefits


Remuneration : 15000 -18000 Tk

Complementary Service : Grooming Package fixed

Festival Bonus : 1 month full salary for two Festival (confirmed employee)

Incentive : Target and result Oriented


Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Shift: Day Shift

Job Location

Dhaka, Gulshan , Banani

Job is expired
Company Information
Company Name: Persona Hair & Beauty Ltd.

Address: 2nd Floor, Plot 1, Avenue 4 Block C, Section 6, Mirpur Dhaka 1216 Bangladesh


Business Type:

Others Industries

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