Persona Hair & Beauty Ltd.

Sr. Executive / Executive, Customer Care

Application Deadline: Nov 02, 2024

Summary

Published:	Sep 18, 2024	Vacancy:	N/A	Gender:	Female
Age:	No Age Limit	Career Level:	Mid Level	Experience:	2 Year to 4 Year
Salary:	Negotiable	Location:	2nd Floor, Plot 1, Avenue 4 Block C, Section 6, Mirpur Dhaka 1216 Bangladesh

Requirements

Education

Bachelor/Honors, in any subjects

Experience

2 Year to 4 Year , Freshers Can Also Apply! 🌟

Additional Requirements

MBA or English Medium background is preferred
Freshers are also encouraged to apply.
Fresher’s & experienced both are encouraged to apply
Event Management
Face to face sales & Marketing
Should have a neutral and appropriate accent, clear voice, pleasant tone
Must have abilities to understand others’ tone quite quickly
Oral fluency Bangla and English, Confident tone, correct and pleasant conversation Must have advanced situational judgment –ability to know what is needed to satisfy the customers
basic computer skill-MS-Office, good typing skill.
One should have willingness to work both shifts and on public holidays

Responsibilities & Context

Manage operations to ensure smooth and efficient functioning.
Identify customer needs, clarify information and provide solutions.
Build and maintain professional relationship with customer.
Ensure the optimum level of Customer Satisfaction through the team.
Resolve customer queries quickly and efficiently.
Respond to customer complain with a professional and positive manner to promote optimum customer satisfaction.
Refer unresolved customer grievances to designated persons for further investigation (For different case).
Report day-to-day activities to the Branch I/C.

Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Shift: Day Shift

Job Location

Dhaka, Gulshan , Banani

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Company Information

Company Name: Persona Hair & Beauty Ltd.

Address: 2nd Floor, Plot 1, Avenue 4 Block C, Section 6, Mirpur Dhaka 1216 Bangladesh

Business Type:

Persona has proudly been one of the pioneers of beauty related services in Bangladesh since it was first established in 1998 and has since come a long and joyful way. In these past 26 years, Persona has experienced immense growth and is now home to over 1,00,00,000 valuable customers who have availed over 1,70,00,000 of Persona’s premium services. The high-quality services and achievements haven’t been bound to its 11 ladies beauty outlets only, but have expanded and reached out to receive an opportunity to serve the men though the 6 Menz outlets too. The Persona family of 3000 employees, with a complete array of expertise, aims to enhance beauty using each and every square foot of the total 1,07,148 square feet made available to us. However, enhancing beauty isn’t an easy task, and hence Persona has invested in multiple sister concerns apart from the ladies and men’s beauty outlets including Persona Health, Persona Academy, Spring Spa and Canvas Magazine to cater to the beauty, fashion and health needs of all of the precious clients with utmost sincerity.

সতর্কীকরণ-বিজ্ঞপ্তি

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Persona Hair & Beauty Ltd.

Sr. Executive / Executive, Customer Care

Summary

Requirements

Responsibilities & Context

Work Place

Employment Status

Job Location

Company Information

সতর্কীকরণ-বিজ্ঞপ্তি

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Candidate

Employer

Persona Hair & Beauty Ltd.

Sr. Executive / Executive, Customer Care

Summary

Requirements

Responsibilities & Context

Work Place

Employment Status

Job Location

Company Information

সতর্কীকরণ-বিজ্ঞপ্তি

About Us

Job Seekers

Employer

Contact Us