Education

• Masters, Master of Science (MSc)
• Bachelor/Honors, Bachelor of Science (BSc)

Experience

• 10 Year

Additional Requirements

• Perform installation, maintenance, troubleshooting, and servicing of biomedical equipment.
• Possess clear and comprehensive knowledge of products and services offered by the company.
• Contribute to team efforts by achieving related results and completing tasks as needed.
• Meet customer service demands within the required deadlines.
• Delegate and direct service tasks efficiently.
• Consistently deliver exceptional customer service by offering expertise, advice, and addressing any questions or concerns.
• Work collaboratively with the team, providing regular progress reports to improve operational efficiency.
• Stay updated on manufacturer standards, new innovations, materials, tools, and processes that can enhance the company’s offerings.
• Follow up with dissatisfied customers to ensure that their concerns are resolved and they are fully satisfied.
• Coordinate service, installation, and maintenance work in communication with manufacturers.
• Report to the supervisor regularly on operational achievements, progress, statistical analysis, and the development of improvement action plans.
• Adhere to all company standards, regulations, and legal requirements.
• Perform any additional tasks assigned by management.

• T/A
• Mobile bill
• Tour allowance
• Medical allowance
• Provident fund
• Salary Review: Yearly
• Lunch Facilities: Partially subsidize
• Festival Bonus: 2

Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Job Location

Dhaka