Responsibilities & Context
Role Description
This is a full-time, on-site role for a Student Counselor located in Dhaka. The Student Counselor will be responsible for providing guidance and support to students seeking educational opportunities in Australia and New Zealand. Day-to-day tasks include conducting student counseling sessions, offering career counseling, handling communication with clients, providing exceptional customer service, and staying up-to-date with educational trends and Visa application processes.
1. Student Counselling & Consultation:
Provide accurate and up-to-date information to students and parents about study options in the Australia and New Zealand.
Conduct one-on-one counselling sessions to assess student eligibility and career aspirations.
2. Application Guidance:
Assist students in selecting suitable universities and programs based on their academic background and career goals.
Guide students through the entire admission process, including application forms, documentation, deadlines, and SOP/LOR preparation.
3. Visa Assistance:
Support students with visa application processes, interview preparation, and financial documentation.
Stay updated with the latest visa policies, embassy regulations, and international student entry requirements.
4. Communication & Coordination:
Maintain regular communication with students and follow up on their application progress.
Coordinate with international university representatives for admissions and offer letters.
5. Event & Seminar Participation:
Participate in education fairs, spot assessments, and student engagement events.
Organize and deliver informative sessions, webinars, and pre-departure briefings.
6. CRM & Record Keeping:
Maintain accurate records of student profiles, enquiries, follow-ups, and application status using CRM tools or internal systems.
7. Team Collaboration:
Support junior counsellors and share knowledge to improve team performance.
Work closely with marketing and admissions teams to generate leads and improve conversion rates.
8. Market & Industry Research:
Keep track of emerging trends in international education and competitor activity.
Recommend improvements in counselling strategy based on market insights.
