Student Recruitment Advisor

✔ Age: 20 to 30 years.

Mandatory Requirements

✔ Excellent command of spoken and written English with outstanding communication skills and a clear, neutral accent.

✔ IELTS Band Score of 7.0 or above (or equivalent English language proficiency) is highly preferred.

✔ Must reside within a reasonable commuting distance of the Panthapath area.

✔ Minimum 2 years of experience in a target-driven sales, customer service, telemarketing, or call center environment.

✔ Demonstrated success in achieving or exceeding sales targets, conversion goals, and key performance indicators (KPIs).

✔ Strong consultative selling, customer discovery, objection handling, negotiation, and closing skills.

✔ Proficiency in using CRM systems and communication platforms, including phone, email, and WhatsApp, for lead management and customer follow-up.

✔ Willingness and flexibility to work according to the Canadian time zone, including schedule adjustments when required.

✔ Professional attitude, resilience, adaptability, and a strong growth mindset with the ability to perform under pressure.

Preferred Qualifications

✔ Experience using HubSpot CRM or similar customer relationship management platforms.

✔ Previous experience in overseas education consultancy, student recruitment, or international admissions counselling.

✔ Good understanding of UK higher education admission processes, application procedures, and student recruitment practices.

✔ Experience managing multichannel sales activities, including inbound enquiries, outbound prospecting, lead nurturing, retargeting, and conversion campaigns.

✔ Excellent interpersonal, relationship-building, and customer service skills with a strong focus on delivering an outstanding student experience.

Graduate Track Consultancy (GTC) is seeking a motivated, student-focused, and target-driven Education Counselor to support prospective students throughout their study abroad journey. The successful candidate will be responsible for converting enquiries into enrolments by providing professional counselling, managing student relationships, and ensuring a seamless admission process while achieving assigned performance targets.

Key Responsibilities

Student Counselling & Lead Management

✔ Manage allocated leads and convert prospective students into successful enrolments through phone calls, video calls, WhatsApp, email, SMS, and other communication channels.

✔ Provide professional counselling to students and their guardians regarding overseas education opportunities, admission procedures, and study destinations, including the UK, Australia, Canada, Europe, and other partner countries.

✔ Assess students' academic background, career aspirations, and study preferences to recommend suitable universities and academic programs.

Customer Relationship Management

✔ Develop and maintain strong relationships with prospective students and guardians by delivering exceptional customer service throughout the admission process.

✔ Create, update, and manage student records, visitor databases, and follow-up activities to ensure accurate documentation and timely communication.

✔ Maintain strict confidentiality of student information, application documents, emails, and all admission-related records.

Admissions & Compliance

✔ Stay up to date with international admission requirements, immigration regulations, and student visa policies for key study destinations.

✔ Guide students through application preparation, documentation, interview readiness, and enrolment procedures while ensuring compliance with institutional requirements.

Sales & Performance

✔ Achieve daily, weekly, and monthly Key Performance Indicators (KPIs), including call volume, lead conversion, application submissions, interview success rates, and student enrolments.

✔ Proactively identify new business opportunities through cold calling, referrals, networking, and other lead generation activities.

Events & Marketing Support

✔ Assist in organizing education fairs, seminars, workshops, meetings, and focus group discussions to promote overseas education opportunities.

✔ Prepare reports, presentations, and other documentation related to counselling activities and business development initiatives.

✔ Participate in social media live sessions, promotional campaigns, and other digital engagement activities when required.

General Responsibilities

✔ Demonstrate excellent multitasking, communication, and interpersonal skills while managing multiple student cases efficiently.

✔ Maintain a positive, energetic, and professional attitude with a strong sense of teamwork, adaptability, and customer-focused service.