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Digicon Technologies Ltd.

Support Engineer

Application Deadline: Sep 05, 2025
Summary
Published: Aug 07, 2025 Vacancy: 1 Gender: No Preference
Age: 22 years to 30 years Career Level: Experienced Professional Experience: 3 Year
Salary: Tk. 14500 (Monthly) Location: Anywhere in Bangladesh
Requirements

Education


  • Bachelor/Honors

Experience


  • 3 Year

Additional Requirements

  • Deliver system support and conduct general software configurations.

  • Address first-level network issues by monitoring system performance, troubleshooting faults, and resolving outages.

  • Maintain clear and timely communication with clients and operators, ensuring appropriate follow-ups.

  • Promptly respond to and resolve internal IT help desk requests.

  • Engage with staff and customers professionally, demonstrating empathy and technical expertise.

  • Provide technical support for new client projects as needed.

  • Ensure precise tracking and documentation of all IT asset movements.


Responsibilities & Context

  • Provide system support and perform general software configuration.

  • Handle first-line network faults by monitoring performance, troubleshooting issues, and resolving outages.

  • Communicate effectively with clients and operators, ensuring timely follow-ups.

  • Respond to and resolve all internal IT help desk requests promptly.

  • Interact with staff and customers in a professional, empathetic, and technically competent manner.

  • Offer technical assistance for new client projects as required.

  • Maintain accurate tracking and documentation of all IT asset movements.


Compensation & Other Benefits
  • Salary Review: Half Yearly
  • Lunch Facilities: Partially subsidize
  • Festival Bonus: 1

Employment Status

Type: Full Time/Permanent

Job Location

Anywhere in Bangladesh

Company Information
Company Name: Digicon Technologies Ltd.

Address: Dhaka (Khilkhet)


Business Type : Information Technology (IT)

সতর্কীকরণ-বিজ্ঞপ্তি

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