Education

• Bachelor/Honors, Computer Engineering (CSE)

Experience

• 8 Year

Additional Requirements

• Network Oversight: Continuously monitor network health, addressing connectivity, bandwidth, and security issues as they arise.
• Server Administration: Oversee the operation of university servers, including those dedicated to web hosting, email, databases, and virtual environments.
• Account Management: Manage faculty, staff, and student accounts, setting permissions and policies to ensure secure system access.
• Security Management: Implement robust security measures to protect data and prevent unauthorized access, breaches, or leaks.
• Data Backup & Recovery: Conduct regular data backups and develop recovery protocols to maintain continuity in case of loss or cyber threats.
• Patch & Update Management: Regularly apply necessary updates to all systems, software, and applications to enhance security and performance.
• Software Management: Install, update, and troubleshoot software applications, managing licenses for academic software, operating systems, and productivity tools.
• Hardware Maintenance: Oversee hardware replacements and upgrades to ensure all equipment is functional and current.
• Inventory Control: Maintain a detailed inventory of IT assets, including computers, servers, network devices, and peripherals.
• Technical Assistance: Provide prompt support to faculty, staff, and students for IT-related issues involving software, hardware, and network connectivity.
• IT Training: Facilitate training or create user guides for faculty and students on new systems, platforms, and technologies.
• Help Desk Supervision: Manage help desk operations to ensure efficient resolution of technical inquiries and timely support response.
• System Upgrades: Strategically plan and execute system upgrades in line with the university’s tech roadmap and financial resources.
• Scalability Planning: Forecast future tech requirements for network growth, storage expansion, and server upgrades.
• Vendor Coordination: Collaborate with vendors to procure IT resources, negotiate contracts, and ensure prompt delivery of equipment and services.
• Policy Development: Establish and enforce policies governing the responsible use of university IT resources.
• Compliance: Ensure IT systems adhere to relevant legal and regulatory standards, including data privacy and educational mandates.
• Documentation & Audits: Keep detailed documentation of IT infrastructure, configurations, and policies for audit purposes and future reference.
• Classroom and Lab Support: Provide IT support for academic spaces, managing multimedia systems, projectors, and lab computers.
• Research Support: Assist research teams with access to technical resources like data storage, computing power, and specialized software.
• Additional Responsibilities: Fulfill other duties as assigned by university administration.

Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Shift: Day Shift

Job Location

Dhaka