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Amber IT Ltd.

System Engineer

Application Deadline: Jul 22, 2026
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Summary
Published: Jun 23, 2026 Vacancy: Not Specified Gender: Male
Age: 25 years to 40 years Career Level: Experienced Professional Experience: 5 Year
Salary: Tk. 30000 - 40000 (Monthly) Location: Dhaka, Gulshan
Requirements

Education


  • Bachelor/Honors, Bachelor of Science (BSc), in CSE/CS/IT/EEE
  • Masters, Master of Science (MSc), in CSE/CS/IT/EEE

Experience


  • 5 Year

Additional Requirements

  • Age should be between 25 to 40 years.
  • Only male candidates are eligible to apply.
  • Strong professional expertise in Linux Server installation, configuration, commissioning, administration, and troubleshooting.
  • RHCSA and/or RHCE certification will be considered an added advantage.
  • In-depth understanding of IP Telephony technologies and related communication protocols.
  • Hands-on experience with IP-PABX and Call Center solutions, including installation, configuration, commissioning, maintenance, and troubleshooting.
  • Practical experience with platforms and technologies such as Asterisk, ViciDial, Issabel, FreePBX, Bulk SMS Solutions, FXO, FXS, ATA, E1, and related telecom systems.
  • Proven working experience in managing and supporting Class 4 and Class 5 Softswitch platforms.
  • Prior experience in the Telecommunications or IPTSP industry will be highly preferred.
  • Advanced knowledge of telecom signaling protocols, including SIP, SS7, and other related standards.
  • Experience with MySQL database administration and basic knowledge of HTML, CSS, and PHP will be an added advantage.
  • Strong communication, analytical, and problem-solving skills with the ability to work effectively in a team environment.

Responsibilities & Context

  • Oversee and manage technical support operations for both retail and corporate IPTSP subscribers, ensuring high service availability and customer satisfaction.
  • Coordinate with ICX, CISP, and ANS partners for Short Code services, LTFS, interconnection requirements, and other telecom-related operations.
  • Design and implement IP Telephony and VoIP solutions, including network architecture, integration strategies, capacity planning, and service optimization.
  • Manage Linux-based server infrastructure, virtualization environments, operating system deployment, firewall administration, and security configurations.
  • Configure, integrate, and maintain telecom platforms and equipment, including FXO/FXS Gateways, Elastix/Issabel, ViciDial, Grandstream/Yeastar IP-PBX systems, Session Border Controllers (SBCs), and legacy telecom systems.
  • Administer and maintain Class 5 Softswitch platforms, including subscriber provisioning, system integration, troubleshooting, billing management, and service optimization. Experience with iTel Softswitch will be considered a significant advantage.
  • Manage SMS service platforms, including A2P and P2P SMS gateways, while ensuring seamless interoperability with vendors, CISP, and ANS partners.
  • Perform proactive system monitoring, performance analysis, and fraud detection activities to ensure service reliability and security.
  • Collaborate closely with cross-functional teams, including NOC, Billing, Business Operations, and Sales, to ensure smooth and efficient service delivery.
  • Maintain strong relationships with vendors and service providers, ensuring prompt support and resolution of technical issues.
  • Provide technical guidance, mentorship, and escalation support to junior engineers through training and knowledge-sharing initiatives.
  • Carry out any additional duties and responsibilities assigned by the department or management as required.


Compensation & Other Benefits
  • T/A
  • Insurance
  • Gratuity
  • Salary Review: Yearly
  • Lunch Facilities: Partially subsidize
  • Festival Bonus: 2

Other Benefits


Provided according to company policy.


Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Job Location

Dhaka, Gulshan

Apply Now
Company Information
Company Name: Amber IT Ltd.

Address: Navana Tower (7th floor), 45 Gulshan South Circle-1, Dhaka-1212


Business Type : Information Technology (IT)

Website Link : www.amberit.com.bd
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