Technical Officer (Senior Staff Nurse)

 

 

• Clinical Expertise: Strong knowledge of MNCH-N service standards, emergency triage, and infection prevention and control.

• Leadership & Coaching: Ability to mentor, motivate, and build the capacity of nurses and healthcare workers.

• Problem-Solving & Analytical Skills: Experience applying quality improvement tools, such as root-cause analysis and Plan-Do-Study-Act (PDSA) or Plan-Do-Check-Act (PDCA) cycles, within WIT activities.

• Communication & Collaboration: Excellent interpersonal and teamwork skills, with the ability to coordinate effectively with government health officials, facility leadership, project focal points, and support staff.

• Adaptability: Ability to respond effectively to changing priorities during outbreaks and healthcare emergencies.

• Computer Literacy: Proficiency in Microsoft Word, Excel, and PowerPoint.

• Safeguarding & Inclusion: Commitment to PSEA, safeguarding principles, and respect for cultural diversity.

• Emergency Response: Willingness to support humanitarian emergencies whenever required.

• Virtual Communication: Ability to use online meeting platforms such as Zoom and Microsoft Teams.

 

About the Organization

Shushilan, a reputed national NGO in Bangladesh, is implementing the “Meeting Targets and Maintaining Epidemic Control (EpiC) Project Bangladesh” with technical and financial support from FHI 360. The global EpiC project is funded by the U.S. Department of State and the U.S. President’s Emergency Plan for AIDS Relief (PEPFAR). It focuses on strengthening Global Health Security (GHS), improving maternal and child health (MCH), and enhancing health systems, including supply chain management. Shushilan implements project activities in Jashore and Satkhira districts.

Job Description

The Technical Officer will provide facility-based technical assistance to improve maternal, newborn, child health, and nutrition (MNCH-N) services while integrating Global Health Security practices into routine healthcare. The role primarily involves fieldwork at assigned District Hospitals and Upazila Health Complexes, supporting facility readiness, coaching healthcare providers, facilitating clinical mentorship, monitoring service utilization, verifying data, and ensuring proper project documentation and reporting.

Key Responsibilities & Essential Duties

1. MNCH-N Service Delivery & Facility Readiness

• Ensure assigned health facilities maintain functional and well-equipped MNCH-N service corners through effective use of available resources.

• Coordinate with project teams, government representatives, and local government sectors to address priority facility readiness gaps.

• Strengthen referral linkages between Upazila Health Complexes and district-level hospitals.

2. Clinical Mentorship & On-the-Job Coaching

• Conduct structured on-the-job coaching (OJC) on ANC/PNC, normal vaginal delivery, partograph use, essential newborn care, KMC/SCANU, low-cost CPAP, IMCI-Nutrition, IPC, and selected infectious disease prevention messages.

• Assist in planning, delivering, and monitoring clinical mentorship activities, including practical demonstrations and simulation exercises, in line with national standards.

• Monitor mentorship sessions and documentation, identify competency gaps, and arrange targeted refresher training.

• Guide mid-level providers in the initial management of pregnancy-related complications, including postpartum hemorrhage and eclampsia, and support timely referral with proper documentation.

3. Quality Improvement Committee (QIC) & Work Improvement Team (WIT)

• Support the formation and strengthening of facility-level QICs, WITs, and IPC committees.

• Help establish or revitalize facility-level MPDSR committees to improve the implementation of MPDSR.

• Facilitate regular WIT meetings, encourage staff participation in problem-solving, and present findings and progress against quality improvement plans during QIC meetings.

4. Infection Prevention & Control (IPC)

• Provide OJC on infection prevention, control practices, and healthcare waste management to clinical and non-clinical staff.

• Support continuous IPC readiness and promote a clean, safe healthcare environment for patients and healthcare workers.

5. Global Health Security, RCCE & Outbreak Preparedness

• Integrate approved messages on GHS, IPC, hygiene, early reporting, and protective practices into routine MNCH-N services.

• Promote approved risk communication and community engagement (RCCE) messages on priority zoonotic and selected infectious diseases during counselling and health education.

• Support the dissemination and follow-up of RCCE messages during monthly CHCP meetings.

• Assist healthcare facilities during public health emergencies and outbreaks while maintaining essential MNCH-N services and promoting protective behaviours.

• Strengthen early reporting of unusual health events and support nearby Points of Entry (PoEs) in cross-border disease prevention initiatives, following established screening standards and project guidance.

6. Stakeholder Coordination & Health Systems Strengthening

• Maintain regular communication and coordination with government health personnel, including Public Health Nurses, Health Education Officers, and Health Inspectors.

• Support the organization and participation of capacity-building activities, meetings, and workshops at Upazila and district levels.

7. Data Quality, Monitoring & Reporting

• Monitor MNCH-N service utilization and support improvements in service delivery, data verification, and project documentation.

• Prepare monthly, quarterly, and event-based technical reports covering achievements, mentorship progress, quality improvement indicators, and field observations.

8. Other Responsibilities

• Comply with and promote the organization’s code of conduct.

• Encourage positive engagement and provide support during emergencies when required.

• Perform other relevant duties assigned by the organization or its authorized representatives.