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Automas Technologies Ltd.

Technical Support Engineer (IPTSP)

Application Deadline: Feb 25, 2026
Summary
Published: Feb 01, 2026 Vacancy: 3 Gender: Male
Age: 20 years to 40 years Career Level: Entry Level Experience: 1 Year
Salary: Tk. 13000 - 15000 (Monthly) Location: Dhaka
Requirements

Education


  • Bachelor/Honors, Bachelor in Engineering (BEngg)
  • Diploma, Diploma in Engineering
  • Bachelor/Honors, Bachelor of Science (BSc)

Experience


  • 1 Year

Additional Requirements

  • Fresh graduates are encouraged to apply.

  • Age limit: 20 to 40 years.

  • Basic understanding of networking concepts, IP Telephony, and VoIP systems.

  • Familiarity with routers, switches, and other networking equipment.

  • Strong analytical and problem-solving abilities to handle technical issues efficiently.

  • Excellent communication skills with a strong customer-service mindset.

 
 

Responsibilities & Context

Job Summary:
We are looking for motivated and technically proficient professionals to join our team as Technical Support Engineers for IPTSP (IP Telephony Service Provider). The ideal candidates will possess a solid understanding of networking, VoIP, and telecommunications systems, along with strong problem-solving abilities. This role involves network troubleshooting, system maintenance, and delivering high-quality technical support to clients.

Key Responsibilities:

  • Provide technical support for IPTSP services by diagnosing, troubleshooting, and resolving issues efficiently.

  • Install, configure, and maintain IP Telephony systems to ensure optimal performance.

  • Monitor, manage, and maintain network infrastructure, including routers, switches, and wireless access points.

  • Collaborate closely with the technical team to ensure uninterrupted and reliable IPTSP operations.

  • Respond to customer queries promptly and deliver effective solutions to enhance customer satisfaction.

  • Document technical issues, solutions, and system updates, and maintain accurate support records.

 
 


Compensation & Other Benefits
  • T/A
  • Mobile bill
  • Tour allowance
  • Performance bonus
  • Salary Review: Yearly
  • Lunch Facilities: Partially subsidize
  • Festival Bonus: 2

Other Benefits


  • Opportunity to build a career in a rapidly growing technology sector.

  • Access to ongoing professional development and continuous learning programs.

  • Supportive, friendly, and collaborative work culture.

  • Annual performance-based bonuses linked to individual and team achievements.

  • Hands-on experience with the latest IP Telephony technologies.

  • Clear career growth and advancement opportunities within the organization.


Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Job Location

Dhaka

Company Information
Company Name: Automas Technologies Ltd.

Address: MH Heritage, House-132, Road-6, Mohammadia Housing Society, Dhaka, Bangladesh


Business Type : Telecommunication

Website Link : automas.com.bd
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