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Daffodil Response Center(DRC)

Tele Sales Executive - USA Process (Night Shift)

Application Deadline: Jul 10, 2026
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Summary
Published: Jun 25, 2026 Vacancy: 100 Gender: No Preference
Age: 18 years to 27 years Career Level: Entry Level Experience: Fresh
Salary: Tk. 18000 - 25000 (Monthly) Location: Dhaka, Dhanmondi
Requirements

Education


  • Higher Secondary, HSC
  • Bachelor/Honors

Experience


  • Fresh

Additional Requirements

  • Age should be between 18 to 27 years.
  • Excellent verbal and written communication skills in English are required.
  • Previous experience in an International BPO, Call Center, Customer Support, Telemarketing, or similar customer-facing role will be considered an added advantage.
  • Basic computer literacy, including proficiency in MS Office applications, internet usage, and CRM software.
  • Ability to work efficiently in a night-shift environment and adapt to USA campaign schedules.
  • Strong interpersonal, communication, and customer service skills.
  • Ability to handle customer interactions professionally while maintaining a positive attitude.
  • Good listening, problem-solving, and follow-up skills.
  • Self-motivated, target-oriented, and capable of working under pressure to achieve performance goals.
  • Quick learner with the ability to adapt to new processes, products, and campaign requirements.
  • Female candidates are highly encouraged and preferred to apply.

Preferred Skills

  • International Customer Support
  • Telemarketing & Lead Generation
  • CRM Management
  • Sales & Communication
  • Customer Relationship Management
  • Call Center Operations
  • Time Management & Teamwork

Skills



Responsibilities & Context

Work Schedule

  • Shift Time: 8:00 PM – 6:00 AM
  • Working Days: Monday to Saturday
  • Shift Type: Night Shift (USA Campaign)

Key Responsibilities

  • Conduct outbound calls to customers based in the United States, following campaign guidelines and company standards.
  • Introduce products, services, and promotional offers in a professional and engaging manner.
  • Respond to customer inquiries and provide accurate information regarding products and services.
  • Follow up with prospective customers to build relationships, maintain engagement, and generate sales opportunities.
  • Schedule appointments and transfer qualified leads to the appropriate department or sales team when required.
  • Maintain accurate and up-to-date records of customer interactions, call outcomes, and follow-up activities within the CRM system.
  • Meet and exceed daily, weekly, and monthly performance targets, including call volume, lead generation, and conversion goals.
  • Ensure high-quality customer interactions while maintaining professionalism and customer satisfaction.
  • Adhere to company policies, campaign requirements, and compliance standards during all customer communications.
  • Collaborate with team members and supervisors to improve campaign performance and achieve organizational objectives.
  • Participate in training sessions, coaching programs, and performance reviews to continuously enhance communication and sales skills.


Compensation & Other Benefits
  • Performance bonus
  • Overtime allowance
  • Salary Review: Half Yearly
  • Lunch Facilities: Full subsidize
  • Festival Bonus: 1

Other Benefits


  • Complimentary dinner provided by the company during working hours.
  • Transportation allowance available upon successful completion of the probation period.
  • Paid leave benefits as per company policy after confirmation of employment.
  • Opportunity to participate in annual office picnics, team-building activities, and company events.
  • Supportive and collaborative work environment with opportunities for professional growth and development.

Weekly Holiday

  • Fixed weekly holiday on Sunday.
  • Additional alternate Saturday off as per company policy.

Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Job Location

Dhaka, Dhanmondi

Read Before Apply

Read Before Applying

Email Subject Line: Tele-Sales Executive, USA Process (Night Shift)

Applicants must clearly mention the above job title in the email subject line when submitting their application.

Important Note:
Please do not apply if you do not have a strong command of spoken and written English, as effective communication is a key requirement for this position.

How to Apply

Interested candidates are requested to send their updated CV to:

Email: career.drc@daffodil.group

Alternatively, candidates may apply through BDJobsLive.

Apply Now
Company Information
Company Name: Daffodil Response Center(DRC)

Address: 102/1, Shukrabad (4th Floor), Mirpur Road, Dhanmondi, Dhaka-1207


Business Type : Telecommunication

Website Link : drc.daffodilnet.com
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