Sales & Revenue Generation
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Promote and sell resort rooms, event venues, and bundled packages.
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Achieve or exceed monthly, quarterly, and annual sales targets.
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Upsell premium services and offerings to maximize revenue per booking.
Client Relationship Management
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Build and maintain strong relationships with key clients, including corporate accounts, wedding planners, and travel agents.
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Handle client inquiries, prepare quotations, and ensure timely follow-up.
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Deliver exceptional customer service before, during, and after the sales process.
Market Research & Strategy
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Identify new business opportunities and emerging market trends.
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Analyze competitor pricing and promotional activities.
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Contribute to the development and execution of effective sales and marketing strategies.
Event & Group Sales
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Coordinate with clients and internal teams for weddings, conferences, and group bookings.
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Prepare contracts, proposals, and Banquet Event Orders (BEOs).
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Ensure accurate communication and execution of all group and event requirements.