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Ignite Tech Solutions
Trainer (Night Shift)
Application Deadline: Mar 26, 2025
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Summary
Published: Feb 09, 2025 Vacancy: Not Specified Gender: Any
Age: 25 years to 35 years Career Level: Mid Level , Expert Level Experience: 2 Year to 5 Year
Salary: Negotiable Location: Dhaka
Requirements

Education


  • Bachelor/Honors

Experience


  • 2 Year to 5 Year

Additional Requirements


Skills & Expertise :
  • Communication in English
  • Tele Marketing
  • Telecommunication
  • Telecommunication Products & Services
  • Telecommunication Service
  • Trainer
Others :
  • The applicants should have experience in the following business area(s): Telecommunication

Responsibilities & Context

  • Providing specialized training for call center agents.
  • Deliver engaging and interactive training sessions on various topics.
  • Provide mentorship, guidance, and support to participants.
  • Training employees on the use of customer relationship management (CRM) software, live chat platforms, and other technology tools.
  • Maintain accurate records of training activities and participant progress.
  • Generating reports and analytics to track training effectiveness, and student development progress.
  • Assessing trainees' performance through simulations, role-plays, and real-life scenarios to identify areas for improvement and provide constructive feedback for skill enhancement. 
  • Submit detailed training reports with feedback and recommendations· 
  • Participate in pre-training activities, including mock sessions and preparation of materials.·        
  • Design and develop training plans, trainers’ manuals, and other context-specific resources.·        
  • Stay updated with current best practices in training methodologies and adapt them for local needs.·        
  • Prepare post-training reports, gather team feedback, and finalize documentation.·        
  • Track progress and document key insights to improve training delivery.·        
  • Coordinate closely with the training team and relevant Departments·        
  • Support the team in ensuring smooth execution of the company training plan·       
  •   Effectively organize and manage multiple simultaneous training events.·        
  • Engage in training preparations, including mock sessions and logistics planning.·        
  • Work closely with the Training Lead and team to ensure alignment with organizational goals.



Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Shift: Day Shift

Job Location

Dhaka

Read Before Apply

Apply Procedure Email your CV Send your CV to the given email [email protected] or Email your CV from My Bdjobs account

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Company Information
Company Name: Ignite Tech Solutions

Address: House/Flat # 06, Block # KA, Section # 06, Mirpur Main Road, Mirpur, Dhaka-1216.


Business Type:

E-Commerce/ F-Commerce

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