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United Nations World Food Programme (WFP)
United Nations World Food Programme (WFP) IT Operations Officer (Infrastructure) - (Re-Ad)
Application Deadline: Mar 18, 2025
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Summary
Published: Feb 01, 2025 Vacancy: 1 Gender: No Preference
Age: Not Specified Career Level: Mid Level Experience: 5 Year
Salary: Not Specified Location: Dhaka
Requirements

Education


  • Advanced University degree in in Computer Science or other relevant field with additional years of related work experience or trainings/courses. ITIL and CCNA certification is an added advantage.

Experience


  • 5 Year

Additional Requirements


  • Candidates should have prior experience in development agencies.
  • Minimum 5 years of solid and responsible work experience, including at least 3 years of professional experience in the IT field.
  • Fluency in both spoken and written English and Bangla is required.

Responsibilities & Context

  • Support the budgeting, planning and deployment of IT and Telecommunications systems that are aligned with business needs, in accordance with WFP corporate standards.
  • Provide support to maintain IT and Telecommunications systems and networks, ensuring appropriate data security and access controls considering both local and wide area network issues; and supporting users to get maximum benefits from them.
  • Explore Business Continuity measures and implement these within the context of telecommunications regulations obtaining in Bangladesh.
  • Analyse current state of infrastructure and services and proposes modifications with a view of improved services, decreased complexity / support requirements and/or decreased total cost of ownership.
  • Install and configure new computer hardware for improving and upgrading system performance; support any technology upgrades as required.
  • Provide data and documentation to support the procurement of TC/IT equipment and services at and in line with WFP rules and regulations.
  • Collate data and contribute to the preparation of accurate reports on IT/TC investments and costs, providing information to inform decision-making by stakeholders.
  • Creates and maintain documentation, in particular Standard Operating Procedures, Work Instructions, and documentation describing the functioning of the infrastructure.
  • Develop technical skills and knowledge and build awareness of industry developments.
  • Respond to queries from users, understanding and resolving issues, providing advice and ensuring IT policies, procedures, systems and tools are correctly applied to support them.
  • Coordinate with other UN agencies in order to network, align activities and support possibilities of inter-agency collaboration in the field of IT and Telecommunications and lead the design and implementation of Common Back Office (CBO) infrastructure within the confines of CBO and WFP guidelines.
  • Coordinate the installation of all TEC infrastructure at the new office or any new sites.
  • Interact effectively with colleagues and user groups to understand their needs and provide appropriate technical support.
  • Follow standard emergency preparedness and contingency planning practices to ensure WFP is able to maintain basic IT services and/or quickly respond and deploy resources to affected areas at the onset of a crisis.
  • Follow operational plans and deliver resource requirements at the onset of an emergency.
  • Other as required.



Work Place

Work from Office

Employment Status

Type: Contract

Job Location

Dhaka

Read Before Apply

Candidates who have previously applied for this position do not need to reapply.

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Company Information
Company Name: United Nations World Food Programme (WFP)

Address: IDB Bhaban 14th, 16th and 17th Floor E, 8-A Rokeya Sharani, Dhaka 1207


Business Type:

Food & Beverage Industry

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