American Wellness Center (Dhaka Office)

Professionally handle both incoming and outgoing customer calls. Respond to customer inquiries and provide clear, accurate, and relevant information. Conduct timely follow-ups with customers whenever required. Assist customers with appointments, services, products, and general inquiries. Accurately record customer information and update relevant systems or databases. Handle customer complaints courteously and escalate complex issues to the appropriate department when necessary. Maintain a friendly, professional, and customer-focused approach during all interactions. Coordinate with relevant departments to ensure timely resolution of customer concerns. Maintain accurate daily records of calls, follow-ups, and customer interactions.