Blue-Dream Tours & Travels

✔ Understand customers’ travel requirements, preferences, and budgets and recommend suitable travel packages, tours, and related services ✔ Prepare accurate and competitive travel quotations based on customer needs and package requirements ✔ Follow up with prospective customers through phone calls, messages, and other communication channels to convert leads into confirmed bookings ✔ Manage the complete travel sales process, from initial customer inquiry and quotation to negotiation, booking confirmation, and sales closure ✔ Build and maintain strong, long-term relationships with existing and prospective clients to ensure customer satisfaction and encourage repeat business ✔ Achieve assigned monthly and annual sales targets and contribute to overall business growth ✔ Coordinate closely with Operations and Reservation Teams to ensure timely and smooth delivery of travel and tourism services ✔ Handle customer inquiries, complaints, booking-related issues, and post-sales support in a professional and customer-focused manner ✔ Maintain accurate records of sales activities, customer information, quotations, bookings, payments, and follow-up status ✔ Monitor customer feedback and provide relevant information to management to improve service quality and customer experience ✔ Ensure timely communication with customers regarding booking status, payment updates, travel arrangements, and service details ✔ Perform other sales, customer service, and travel-related responsibilities assigned by management Duty Time ✔ 3:00 PM – 10:00 PM