Role Overview The Assistant Manager – Supply Network Operations will be responsible for managing warehouse activities, inventory control, supplier coordination, and distribution operations across ifarmer’s agri-input supply network. The position will ensure product availability, inventory accuracy, efficient order processing, and cost-effective logistics to support the expansion of KriShop’s retailer network. Key Job Responsibilities 1. Warehouse & Inventory Management Manage end-to-end warehouse activities, including goods receiving, storage, picking, packing, dispatch, and returns. Ensure inventory accuracy through periodic stock audits, reconciliation, and timely system updates. Track damaged, slow-moving, and near-expiry products while ensuring compliance with FEFO inventory practices. Maintain warehouse safety, security, documentation, and operational compliance standards. 2. Supply Planning & Supplier Management Collaborate with Input and Sales teams to forecast demand, plan procurement, and ensure timely stock replenishment. Maintain supplier documentation, purchase orders, delivery timelines, and address product quality concerns. Assess stock-out and excess inventory risks and implement appropriate corrective measures. 3. Order Fulfillment & Distribution Ensure accurate and timely order processing and fulfillment through KriShop and other sales channels. Coordinate order confirmation, customer updates, warehouse transfers, and shipment dispatch. Track delivery performance and resolve issues related to delays, damaged goods, unsuccessful deliveries, and returns. 4. Logistics & Cost Optimization Coordinate inbound shipments, inter-warehouse transfers, and outbound transportation. Evaluate courier and transport partner performance while monitoring logistics expenses. Improve shipment consolidation, packaging efficiency, delivery routes, and distribution coverage. 5. Systems, Reporting & Process Improvement Maintain accurate system records for inventory movements, warehouse transfers, dispatches, and product returns. Prepare and monitor operational dashboards covering stock availability, inventory ageing, order fulfillment, and logistics expenditure. Establish and improve SOPs and operational workflows while coordinating with Product and Finance teams on system enhancements and reconciliation activities. 6. Team Management Lead, train, and evaluate warehouse officers and operational personnel to ensure effective performance. Allocate operational responsibilities and ensure adherence to established SOPs. Conduct regular warehouse inspections and audits to uphold operational efficiency and compliance.