Diamond World Ltd.

Make outbound calls to customers, gather required information, and accurately record it in the company database. Explain products, services, offers, and promotional campaigns while highlighting key product features and USPs. Support customers with inquiries related to product pricing and quality. Perform database updates and information entry as required. Receive customer complaints and feedback, ensuring proper follow-up and resolution of issues. Achieve daily call targets and prepare regular performance reports. Promote and sell products to existing and potential customers using effective sales techniques. Work from company branches and assist customers with product trials or demonstrations when necessary. Perform any additional responsibilities assigned by management as required.

Develop and manage consistent visual design systems, style guides, and brand assets across digital and print platforms. Create engaging and conversion-focused ad creatives, social media visuals, email templates, and digital banners for multi-channel campaigns. Design daily social media content, including post layouts, carousel graphics, stories, and cover banners based on marketing calendars. Create eye-catching web banners, CTA graphics, and promotional visuals to increase audience engagement and conversion rates. Design clean, responsive templates for marketing newsletters and automated email campaigns. Develop short-form animations, video reels, and interactive visual content using After Effects, Premiere Pro, and Figma. Utilize generative AI tools such as Midjourney and Adobe Firefly for concept development, background creation, and rapid visual experimentation. Enhance, vectorize, and retouch AI-generated visuals, photographs, and graphics to produce high-quality, production-ready assets. Explore modern design automation tools and keep up with emerging digital marketing and design trends to improve creative efficiency and visual performance.

* Monitor the surveillance activities of all offices and branches through CCTV cameras, and regularly ensure that all surveillance equipment, data records, and connections are functioning properly. * Monitor business activities to ensure they are conducted according to company policies and regulations, and carry out scheduled routine inspections across all offices. * Prepare various daily reports and submit them to the appropriate company authorities, while also following up on and investigating complaints and issues when necessary. * Immediately report any unusual, suspicious, or unethical activities and recommend effective solutions to prevent security gaps. * Guide employees regarding the interpretation and implementation of company policies and support ethical practices within the organization. * Maintain regular communication with branch representatives and handle incoming calls related to company products and services. Visit branches when necessary to address surveillance-related issues. * Perform any other duties and responsibilities assigned by the management.