Eastern Bank PLC.

Identified and approached prospective customers to promote and sell the Bank's credit card products. Explained credit card features, benefits, eligibility criteria, and guided customers through the application process. Coordinated with relevant departments to ensure timely application processing, approval, and card delivery. Achieved and exceeded monthly credit card sales targets while maintaining high customer satisfaction. Ensured successful card activation and promoted supplementary card usage to maximize customer engagement. Delivered exceptional customer service by resolving inquiries, handling complaints, and ensuring fraud-free customer onboarding. Monitored market trends, competitor products, and industry developments, providing recommendations to improve sales strategies. Prepared and submitted accurate daily and weekly sales performance reports to the line manager.