✔ Convert assigned leads into student enrolments through phone calls, video calls, WhatsApp, email, and SMS follow-ups. ✔ Consult with students and their guardians regarding admission procedures and study opportunities in selected countries. ✔ Create and manage customer profiles, maintain an updated visitor database, and conduct regular follow-ups. ✔ Build strong relationships with prospective students and guardians by providing professional customer service and admission guidance. ✔ Maintain strict confidentiality of customer information, students’ required documents, email communications, and application-related records. ✔ Stay updated on immigration rules, admission requirements, and relevant policies for the UK, Australia, Canada, Europe, and other study destinations. ✔ Achieve daily and weekly KPIs, including call volume, contact rate, application starts, interviews passed, and student enrolments. ✔ Identify and pursue new sales opportunities through cold calling and proactive lead generation. ✔ Organize meetings, seminars, workshops, and focus groups, and prepare relevant reports and presentations. ✔ Assist in preparing various consultancy-related reports and documentation. ✔ Participate in social media LIVE sessions when required. ✔ Demonstrate strong multitasking abilities, a positive attitude, and a good sense of humour.