E-commerce & Marketplace Specialist
ITBee Solution
✔ Manage the day-to-day operations of Amazon, Walmart, eBay, and TikTok Shop marketplace accounts.
✔ Manage Amazon Seller Central and Vendor Central, including product listings, inventory, orders, shipments, and overall account health.
✔ Handle Amazon FBA operations, including inventory management, shipment planning, restocking, storage, and fulfillment-related issues.
✔ Conduct product and competitor research to identify market trends, sales opportunities, and potential growth areas.
✔ Perform keyword research and optimize product titles, bullet points, descriptions, backend keywords, and other product content for better visibility and conversion.
✔ Manage and optimize Amazon A+ Content and Brand Store updates.
✔ Plan, manage, and optimize Amazon PPC campaigns, including Sponsored Products, Sponsored Brands, and Sponsored Display.
✔ Monitor and optimize key advertising metrics, including ACoS, ROAS, TACoS, CTR, CPC, conversion rate, and overall campaign performance.
✔ Manage Walmart Marketplace listings, inventory, pricing, orders, promotions, and account performance.
✔ Manage eBay listings, product information, pricing, promotions, orders, and seller performance.
✔ Manage TikTok Shop products, inventory, orders, promotions, and overall marketplace operations.
✔ Monitor account health, policy compliance, listing violations, suppressed listings, and marketplace warnings, taking timely corrective action when required.
✔ Analyze sales, traffic, conversion, advertising, inventory, and profitability data using Excel, Google Sheets, and marketplace reports.
✔ Monitor competitor pricing, marketplace trends, and customer demand to recommend appropriate pricing and sales strategies.
✔ Identify marketplace sales and operational issues and take timely corrective actions to improve performance and efficiency.
✔ Prepare regular marketplace performance reports with clear findings, actionable insights, and recommendations.
✔ Coordinate with Content, Design, Customer Service, Warehouse, and Management teams to ensure smooth marketplace operations.
✔ Stay updated with changes in Amazon, Walmart, eBay, and TikTok Shop policies, guidelines, tools, and marketplace features.