JK Lifestyle Ltd

Design and conduct training on food, nutrition, product information, and dietary claims. Prepare product fact sheets and nutrition guides with QA and Product Sourcing teams. Train employees to communicate product and health information accurately and professionally. Conduct soft-skills training on communication, customer service, etiquette, teamwork, and workplace behavior. Develop employees’ confidence in handling customer queries, complaints, and difficult situations. Deliver sales training on selling techniques, upselling, cross-selling, product positioning, and objection handling. Train staff on sales targets, promotional activities, and customer conversion. Coach underperforming employees and outlets through observation and refresher training. Conduct onboarding and periodic refresher training for existing employees. Evaluate training effectiveness through assessments, field observations, mystery shopping, and feedback. Support new outlet launches by ensuring frontline teams are properly trained before operations begin. Coordinate with Marketing, Digital Commerce, Sales, and H

Ultimate Organic Life Limited, a concern of JK Lifestyle Limited, is seeking an experienced and results-oriented Head of Sales & Operations to lead the company’s overall sales function and drive sustainable revenue growth across retail, e-commerce, digital, corporate, and other relevant sales channels. Job Responsibilities ✔ Lead and manage the overall Sales & Sales Operations function. ✔ Develop and execute monthly, quarterly, and annual sales plans in line with overall business objectives. ✔ Set sales targets for teams, outlets, and individual sales channels, and regularly monitor performance against targets. ✔ Lead, coach, motivate, and evaluate the sales team to improve productivity and achieve business goals. ✔ Monitor key sales and business KPIs, including sales performance, conversion rate, revenue, order volume, average order value, and channel performance. ✔ Work closely with Retail, Digital Commerce, Marketing, Supply Chain, Finance, and Customer Care teams to ensure smooth and efficient sales operations. ✔ Identify sales gaps and their root causes, develop corrective strategies, and ensure timely implementation. ✔ Prepare sales reports, forecasts, performance analysis, and management dashboards for senior management review. ✔ Drive customer acquisition, retention, channel development, and overall business expansion. ✔ Ensure compliance with company policies, SOPs, sales processes, and reporting requirements. ✔ Conduct regular physical visits to all company outlets, including regional outlets across the country, as required. ✔ Develop regional sales strategies and territory-wise growth plans to support sustainable nationwide business expansion. ✔ Lead post-launch reviews of new business hubs to identify lessons learned, best practices, and scalable models for future expansion. ✔ Establish and standardize New Business Hub Launch SOPs, sales processes, KPIs, and performance benchmarks to ensure consistency across locations. ✔ Perform any other sales, operational, and business-related responsibilities assigned by management.