Lilyana Lifestyle Shop is looking for a responsible, customer-focused, and experienced Outlet Manager to manage daily store operations, lead the sales team, and ensure a smooth and positive shopping experience for customers.
Job Responsibilities
✔ Manage day-to-day operations of the outlet and ensure smooth store activities.✔ Supervise, guide, and motivate the sales team to achieve sales targets.✔ Monitor daily sales, staff performance, customer service, and overall outlet performance.✔ Ensure proper product display, visual merchandising, cleanliness, and store presentation.✔ Monitor inventory, stock receiving, product arrangement, and replenishment.✔ Handle customer queries, complaints, and service-related issues professionally.✔ Monitor billing, cash handling, daily sales reports, and other outlet documentation.✔ Prepare and submit regular sales and operational reports to management.✔ Ensure company policies, sales procedures, and operational standards are properly followed.✔ Coordinate with the head office regarding sales, inventory, staffing, and other operational matters.✔ Take necessary initiatives to improve sales, customer satisfaction, and outlet performance.
