Sherazi IT

Job Context We are looking for a proactive, confident, and customer-focused Call Center / Sales Executive to communicate with business owners and potential clients, generate qualified leads, arrange business meetings, and promote suitable software solutions. The ideal candidate should have strong communication, presentation, persuasion, and follow-up skills with a target-driven mindset. Key Responsibilities ✔ Conduct professional Call Center communications with business owners, potential clients, and prospective customers. ✔ Follow up with leads through WhatsApp, Facebook, phone calls, email, and other digital communication channels. ✔ Identify client requirements, understand business challenges, and recommend suitable software solutions. ✔ Schedule, coordinate, and conduct online business meetings and product demonstrations with prospective clients. ✔ Present and explain POS Software, Business Automation solutions, features, packages, and business benefits in a clear and convincing manner. ✔ Handle customer inquiries, objections, and concerns professionally while providing appropriate consultation and solutions. ✔ Maintain regular follow-up with interested prospects to move leads through the sales pipeline and improve conversion rates. ✔ Maintain accurate records of calls, client meetings, lead status, follow-ups, and sales activities. ✔ Build and maintain strong, long-term relationships with clients through professional communication and timely follow-up. ✔ Coordinate with the Sales, Technical, and Support Teams to ensure smooth client communication and solution delivery. ✔ Achieve assigned meeting, sales, conversion, and KPI targets within the given timeframe. ✔ Prepare regular reports on call activities, lead generation, meetings, follow-ups, and sales performance. ✔ Stay updated on the company's software products, features, packages, and market developments to communicate effectively with potential customers. ✔ Perform any other sales, customer communication, or business development responsibilities assigned by the Line Manager or Management.