Toll Admin / Toll Supervisor
Tele Tell Communication
✔ Manage and oversee daily toll collection operations to ensure smooth, efficient, and accurate tolling activities.
✔ Collect, verify, and maintain records of daily cash floats to ensure proper cash handling and accountability.
✔ Supervise weighing operations and ensure accurate and consistent weighing procedures are followed.
✔ Prepare duty rosters and manpower schedules and ensure effective deployment of personnel across toll booths and lanes.
✔ Supervise Toll Collectors working at toll booths and toll lanes and assign responsibilities to ensure smooth workflow and operational efficiency.
✔ Monitor staff performance, attendance, and operational activities and provide necessary guidance and instructions.
✔ Create, update, and maintain accurate personnel, financial, operational, and administrative records and databases.
✔ Prepare and submit daily, periodic, and management reports, presentations, and proposals as assigned.
✔ Coordinate day-to-day office and toll-related administrative operations to ensure efficiency and compliance with company policies and procedures.
✔ Respond to and resolve queries from managers, employees, and operational staff in a timely and professional manner.
✔ Monitor operational issues and coordinate with relevant departments to ensure timely resolution and uninterrupted toll operations.
✔ Ensure proper compliance with established cash handling, toll collection, weighing, manpower deployment, and operational procedures.
✔ Maintain accurate documentation and support management with relevant operational information and updates.
✔ Perform any other toll operations, administrative, supervisory, reporting, or coordination duties assigned by management.