Xpert Fintech Ltd.

Xpert Fintech is seeking an experienced and strategic IT Infrastructure & Cloud Administrator to lead enterprise infrastructure, cloud operations, platform reliability, and technology transformation initiatives. This is a senior leadership position for a technology professional who can combine IT infrastructure solution architecture, strategic planning, technical expertise, and operational leadership to design, implement, and manage secure, scalable, resilient, highly available, and cost-efficient technology environments. Job Summary The position plays a critical role in ensuring the reliability and continuity of business operations, including Data Center (DC) and Disaster Recovery (DR) site visits and the management of high-end network and server infrastructure. The role also involves vendor coordination, fault detection and resolution, infrastructure monitoring, and maintaining 99.9% uptime for network operations. The selected candidate will be responsible for managing, maintaining, and supporting Xpert Fintech’s IT infrastructure, network systems, security operations, and cloud services to ensure uninterrupted business operations. Job Responsibilities ✔ Enterprise Infrastructure Leadership: Lead the strategy, architecture, management, and continuous improvement of enterprise IT infrastructure, cloud, network, systems, and security operations, ensuring secure, scalable, resilient, and highly available technology services. ✔ Infrastructure & Cloud Transformation: Define and execute IT infrastructure and cloud transformation roadmaps covering data center modernization, cloud adoption, virtualization, compute, storage, networking, and hybrid-cloud environments. ✔ AWS & Cloud Operations: Manage enterprise AWS and other cloud services, including migration, architecture, governance, performance optimization, availability, security, and operational maturity. ✔ Availability & Performance: Ensure high availability, reliability, performance, and capacity of business-critical infrastructure through proactive monitoring, observability, SLA/KPI management, capacity planning, and performance optimization. ✔ Cybersecurity & Infrastructure Security: Lead cybersecurity and infrastructure security operations, including privileged access management, firewall and network security, endpoint protection, vulnerability management, security monitoring, system hardening, patch management, and security compliance. ✔ Cyber Resilience & Disaster Recovery: Strengthen organizational cyber resilience through Disaster Recovery (DR), Business Continuity Planning (BCP), enterprise backup and recovery, redundancy, failover mechanisms, and periodic recovery testing. ✔ Incident, Problem & Change Management: Lead major incident, problem, and change management processes. Conduct Root Cause Analysis (RCA) and implement corrective and preventive actions to minimize downtime and recurring operational issues. ✔ Monitoring & Observability: Establish centralized monitoring, logging, SIEM, observability, and proactive alerting systems to improve infrastructure visibility, security-event detection, incident response, and overall service reliability. ✔ IT Governance & Compliance: Ensure IT infrastructure and cloud environments comply with organizational IT governance, cybersecurity, risk management, audit, regulatory, and information security requirements. ✔ Cloud & Infrastructure Cost Optimization: Lead cloud and infrastructure cost optimization initiatives (FinOps), including budgeting, forecasting, resource utilization, licensing, capacity optimization, and technology investment planning. ✔ Vendor & Service Management: Manage strategic technology vendors, ISPs, cloud providers, managed service providers, procurement activities, contracts, SLAs, and KPIs to ensure service quality, security, performance, and commercial value. ✔ Team Leadership & Development: Lead, mentor, and develop Infrastructure, Cloud, Network, Systems, and IT Operations teams while establishing accountability, technical standards, operational procedures, and a culture of ownership and continuous improvement. ✔ Cross-Functional Collaboration: Work closely with senior management, cybersecurity, application, engineering, business, and external technology teams to translate business requirements into practical, secure, scalable, and cost-effective technology solutions. ✔ Management Reporting & Strategic Planning: Provide management with clear visibility into infrastructure performance, cybersecurity risks, operational KPIs, technology investments, capacity requirements, service availability, and strategic technology improvement initiatives.

Xpert Fintech Ltd. (XFL) is seeking a highly skilled and dependable Network Administrator to oversee the stability, security, and performance of the company’s IT infrastructure while leading the technical support and system administration team. The role requires strong technical expertise, leadership capabilities, and excellent communication skills to collaborate effectively with overseas clients, vendors, and senior management. The ideal candidate should be proactive, solution-oriented, and capable of managing day-to-day IT operations, driving service excellence, and delivering reliable, high-quality technical support. Job Summary The Network Administrator will play a critical role in ensuring the reliability and continuity of business operations, including Data Center (DC) and Disaster Recovery (DR) site visits and the management of high-end network and server infrastructure. The position also involves vendor coordination, fault detection and resolution, network monitoring, and maintaining 99.9% uptime for network operations. The role is responsible for managing, maintaining, and supporting Xpert Fintech’s IT infrastructure, network systems, security operations, and cloud services to ensure uninterrupted business operations. Job Responsibilities ✔ Install, configure, maintain, monitor, and troubleshoot computer hardware, software, operating systems, and networking equipment. ✔ Install, configure, manage, and troubleshoot LAN/WAN infrastructure, including routers, switches, firewalls, VPNs, and related network devices. ✔ Ensure uninterrupted connectivity between the company’s Core Network and client-side Cisco, MikroTik, and other network devices. ✔ Troubleshoot link-down incidents, packet loss, high latency, bandwidth issues, routing problems, and other network connectivity issues. ✔ Coordinate with ISPs to resolve backbone, upstream, routing, and other core network-related issues. ✔ Identify and resolve network bottlenecks, faulty equipment, cabling problems, and other causes of service degradation. ✔ Coordinate the installation, configuration, testing, and commissioning of network equipment and infrastructure. ✔ Install, configure, manage, and administer Windows Server and Linux-based environments. ✔ Implement and maintain backup and Disaster Recovery (DR) solutions to support business continuity. ✔ Ensure system and network security through effective patch management, security updates, vulnerability mitigation, and security best practices. ✔ Troubleshoot server, network, system, and application-level technical issues and ensure timely resolution. ✔ Monitor network and system performance, availability, and reliability to ensure the smooth operation of critical IT services. ✔ Conduct field visits to troubleshoot and resolve technical issues that cannot be addressed remotely. ✔ Maintain accurate inventory records of IT hardware, software, network equipment, and other IT assets. ✔ Regularly update and maintain IT equipment checklists, operational records, and related documentation. ✔ Maintain up-to-date system and network documentation, SOPs, configuration records, architecture diagrams, and network topology documentation. ✔ Follow organizational IT policies, security standards, operational procedures, and applicable compliance requirements. ✔ Provide 24/7 technical support for critical production systems and network incidents when required. ✔ Perform other IT, network, system administration, security, or compliance-related duties assigned by management. Technical Expertise ✔ Strong expertise in Windows Server, Linux Server, Active Directory, networking, cloud platforms, virtualization, and IT security management. ✔ Extensive hands-on experience with enterprise network infrastructure, including switches, routers, firewalls, and related networking equipment. ✔ Practical experience with enterprise networking and security solutions such as FortiGate, Cisco, and HP.