Education

• Masters

Experience

• 10 Year

Additional Requirements

• Develop and implement the strategic business plans/policies both for asset and liability segment in order to ensure sustainable balance sheet growth, targeting maximum profitability and cost effectiveness.

• Pro-active review of economic & commercial scenario in Bangladesh in order to look for opportunities and increase market share for Retail business and thereby, re-engineer existing products, design new products and create value proposition.

• Supervise the Retail asset business and ensure quick submission of loan proposals from branches/ business units in compliant manner and expedite loan approval/disbursement process.

• Oversee the Retail Liability business (CASA, Term Deposit, marketing products digitally, Payroll banking, Student banking etc.)

• Drive branch/ agent outlet network based strategy to maximize market share and revenue opportunities.

• Arranging periodical marketing campaigns in command area locality, branches, zones/ clusters for retail sales of asset & liability products.

• Execution of partnership agreement with Real estate developers, Auto Vendors and Corporate Houses to facilitate sales.

• Review of branches retail business growth on daily basis, particularly new deposit account opening, loan disbursement, pipeline business follow-up etc.

• Generate new business by cross selling products to existing and potential customers.

• Signing agreements/ MOU with any business organization, local govt. agencies, NGOs, School/College authorities on behalf of the Bank/branch for any mutual benefits as per Delegation of Authority (DOA).

• Undertaking necessary feasibility study while opening new branches/ relocation/ merger etc.

• Looking after overall card (Debit/Credit) Business and dealing with external partners, payment gateway companies, POS service providers, etc.

• Supervising after the operation of Alternative Delivery Channel dept (ADC)

  Classified Accounts Monitoring:

• Monitor the health of all regular loans including overdue and classified accounts.

• Raising flag/early alert of the potential problems to concerned branches and corporate office division/ business units for taking concerted effort for prevention

  Operation:

• Coordinating between branches and Corporate office business wings/ CRM/CAD to expedite loan approval and disbursement process.

• Playing active role in preparing retail division and branches budget in coordination with Corporate Office business divisions and Group Finance/Accounts.

• Act as a bridge between corporate office (specially LSSD, ADC, Branding, HRD, SAMD etc.) and branches in ensuring various operational supports.

• Develop SLA (Service level agreement) with relevant corporate office divisions to ensure required support for the branches.

• Formulate policies/action plans to increase efficiency in service delivery.

• Jointly work with HRD to rationalize manpower and other issues

• Take initiative by way of compiling issues and arranging meetings periodically with corporate office respective departments and branches to minimize operational bottlenecks

  Compliance:

• Monitor and assist branches in complying various circulars and regulations.

• Review and implement the SOPs (Standard Operating Procedures) and ensure compliance.

• Jointly work with ICCD/ Audit division to help branches in reducing observations

  Guidance/ Mentoring:

• Guiding branches on ensuring customer service/ service delivery with SOPs

• Suggest and implement the action plan to improve branches profitability.

• Time to time visit to the branches and customers as and when required.

• Arranging necessary training for the divisions employees to increase efficiency/ productivity

  Reporting:

• Daily, weekly, monthly, quarterly Retail Business position tracking with target, analysis and reporting.

• Comparative gap analysis based on command area branches business potentiality.

• Present performance and insight to the top management/ SMT periodically

• Salary Review: Half Yearly
• Lunch Facilities: Partially subsidize
• Festival Bonus: 1

Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Shift: Day Shift

Job Location

Dhaka