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Catalyst Solutions

IT Associate

Application Deadline: Dec 02, 2025
Summary
Published: Nov 02, 2025 Vacancy: 2 Gender: Male
Age: Not Specified Career Level: Entry Level Experience: 1 Year
Salary: Tk. 20000 - 25000 (Monthly) Location: Dhaka, Chittagong
Requirements

Education


  • Bachelor/Honors, Bachelor of Science (BSc), in Computer Science & Engineering
  • Bachelor/Honors, Bachelor of Science (BSc), in Electronics and Telecommunication Engineering
  • Diploma, Diploma in Electrical, in Telecommunication

Experience


  • 1 Year

Additional Requirements

  • Experience Required: Minimum 1 year preferred.

  • Relevant Industries: Software companies, IT-enabled services, ISPs, computer hardware/network companies, or multinational corporations.

  • Freshers: Encouraged to apply.


Responsibilities & Context

Catalyst Solutions, a multinational company headquartered in the USA and Canada, is seeking dynamic and skilled IT professionals to ensure uninterrupted internet connectivity and seamless IT operations. This role is critical to maintaining continuous service availability for our Fortune 500 clients around the globe — 24 hours a day, 7 days a week, and 365 days a year.
As a data analytics organization, compliance with ISO 27001:2013 standards is integral to our operations and culture.
We are looking for individuals who are tech-savvy, innovative, and passionate about technology—professionals who readily adapt to emerging technologies and strive to enhance our IT infrastructure in alignment with global standards.

Key Responsibilities
Network & System Operations
  • Ensure 24/7 uninterrupted internet connectivity across all office locations, maintaining optimal bandwidth utilization as provided by the ISP.

  • Monitor and ensure the smooth functioning of all workstations, enforcing compliance with internal IT policies and best practices.

  • Install, configure, and troubleshoot computer systems, software, networks, printers, and scanners.

  • Maintain an up-to-date inventory of all electronic and IT assets.

  • Uphold data security and ensure full ISO 27001:2013 compliance across all levels of personnel — from Office Assistants to the Managing Director.

  • Manage and maintain IP camera systems, ensuring continuous accessibility for management and minimizing downtime.

  • Implement fail-safe mechanisms across all IT equipment to ensure operational continuity.

Documentation & Compliance
  • Maintain accurate achievement records, career scorecards, and checklists to support both personal and organizational development.

  • Keep detailed maintenance logs and IT incident reports, ensuring timely updates and data accuracy.

  • Continuously learn and adapt to new technologies to enhance IT infrastructure in alignment with the company’s US operations.

  • Support the recruitment team in evaluating and hiring IT personnel.

Cross-Departmental & Technical Support
  • Collaborate proactively with other departments and international teams to provide technical assistance and ensure smooth cross-border operations.
  • Oversee and manage all electrical equipment, including lighting, fans, voltage stabilizers, and other devices powered by electricity.


Compensation & Other Benefits
  • Salary Review: Half Yearly
  • Lunch Facilities: Partially subsidize
  • Festival Bonus: 1

Other Benefits


  • Salary: BDT 20,000–25,000 for the first month; up to BDT 35,000 based on performance.
  • Festival Bonus: Twice yearly, 50%–100% of gross pay.*
  • Paid Leave: 21 days annual leave, maternity leave (4 months), paternity leave (5–7 days).*
  • Medical & Wellness: Annual physical checkup fully funded; safe and hygienic workplace.
  • Meals & Snacks: Fully subsidized meals, snacks, and refreshments.
  • Work Flexibility: Work-from-home option (women and credible men), holiday backups, and cross-office opportunities.
  • Career Development: Training programs, mentorship, and growth opportunities.
  • Additional Perks: Employee referral bonus, fun office activities, access to latest technologies, CSR/ESG programs, and transportation (as needed).
*Applies to permanent employees only.

Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Job Location

Dhaka, Chittagong

Company Information
Company Name: Catalyst Solutions

Address: Chattogram


Business Type : Information Technology (IT)

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