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Euro-Vigil (Pvt.) Ltd.

IT Support Associate (ISA)

Application Deadline: Nov 11, 2025
Summary
Published: Nov 03, 2025 Vacancy: 40 Gender: No Preference
Age: Not Specified Career Level: Entry Level Experience: Fresh
Salary: Tk. 20000 (Monthly) Location: Anywhere in Bangladesh
Requirements

Education


  • Diploma, Diploma in Computer
  • Diploma, computer Technology / Computer Science from any Government polytechnic / Government authorized Institute under Bangladesh Technical Education Board.

Experience


  • Fresh

Additional Requirements

  • Positive attitude with strong responsibility and dedication to service excellence.

  • Prior experience in similar contractual or outsourced IT roles preferred.

  • Ability to work both independently and collaboratively under minimal supervision.

  • Excellent organizational and time management skills.

  • Flexibility to work on weekends or beyond regular hours when needed.

  • Uphold integrity, confidentiality, and professionalism at all times.

  • Proficient in both Bangla and English, written and spoken.

  • Willingness to travel to branches or project sites as required.

  • Physically fit to perform field-level technical support tasks.

  • Smart, well-groomed, and professional in appearance.


Responsibilities & Context

A leading bank is seeking smart, energetic, and tech-savvy professionals to join as IT Support Associates (ISA). The role involves providing technical support, maintaining IT systems, and ensuring uninterrupted banking operations with efficiency and professionalism.

  • Provide technical support for hardware, software, and network systems across branches and head office.

  • Troubleshoot issues related to PCs, printers, scanners, LAN/WAN, and core banking applications.

  • Install, configure, and maintain operating systems, antivirus, and authorized banking software.

  • Monitor and optimize system performance through regular maintenance.

  • Support users with system access, password resets, and application troubleshooting.

  • Maintain IT asset inventory and equipment movement logs.

  • Assist in workstation setup, user account creation, and network configuration.

  • Coordinate with vendors and central IT for repairs, upgrades, and replacements.

  • Ensure compliance with IT security standards and data protection policies.

  • Conduct routine system checks, backups, and updates to prevent downtime.

  • Provide on-site and remote assistance to branch users as required.

  • Report incidents and recommend solutions for improved system reliability.


Compensation & Other Benefits
  • Mobile bill
  • Salary Review: Yearly
  • Lunch Facilities: Partially subsidize
  • Festival Bonus: 2

Other Benefits


  • Provided according to company policy.

Work Place

Work from Office

Employment Status

Type: Contract

Job Location

Anywhere in Bangladesh

Company Information
Company Name: Euro-Vigil (Pvt.) Ltd.

Address: House # 04 Road # 02, Block # J BARIDHARA, DHAKA - 1212


Business Type : Security Service

Website Link : euro-vigil.com.bd
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