| Published: | Sep 25, 2025 | Vacancy: | Not Specified | Gender: | No Preference |
| Age: | Not Specified | Career Level: | Entry Level | Experience: | 2 Year |
| Salary: | N/A | Location: | Dhaka |
Education
Experience
Additional Requirements
Professional Experience:
Ideally 1–2 years of experience in medical billing or Revenue Cycle Management (RCM), with a focus on remit handling.
Experience with EHR systems and clearinghouse tools is preferred.
Understanding of payer-specific coverage policies, including LCD/NCD guidelines.
Technical & Analytical Skills:
Strong analytical skills to identify payment trends, investigate issues, and resolve discrepancies in complex ledgers.
Ability to efficiently navigate payer portals and locate claim remittance details with functional speed.
Experience building or modifying dashboards (e.g., in Retool) and analyzing large datasets using SQL.
Proficient in Microsoft Excel, Google Sheets, and Notion.
Comfortable working with tools like Slack and Linear (or similar project management platforms).
Soft Skills:
Clear and professional communication skills (written and verbal) for collaborating with internal teams and international stakeholders.
Confident speaking with U.S. insurance representatives to follow up on claim-related inquiries.
Highly detail-oriented, proactive, and able to solve problems independently.
Skilled in using basic mathematical reasoning to resolve mismatched balances.
Able to work independently and within a team in a fast-paced, results-driven setting.
Flexible and eager to learn, with a strong willingness to stay informed about evolving payer rules and industry changes.
Preferred Qualifications:
In-depth understanding of U.S. healthcare and medical billing processes.
Familiarity with workflows for Medicare, Medicaid, and commercial insurers.
Experience maintaining or contributing to posting runbooks or appeals documentation.
Comfortable handling and interpreting financial or RCM-related datasets.
Skills
Role Overview:
Many healthcare professionals enter the field to care for patients, yet administrative burdens often get in the way. Augmedix is committed to improving healthcare operations by optimizing workflows, increasing efficiency, and reducing admin workload through cutting-edge technology. Our AI-powered solutions and data insights help clinicians stay focused on delivering quality care.
We're looking for an Operations Analyst to join our growing Revenue Cycle Management (RCM) team. This role plays a key part in analyzing and resolving issues related to medical claim remittances across multiple insurers and specialties. The ideal candidate will bring strong experience in remit posting, along with sharp analytical and problem-solving skills to ensure accuracy in financial records.
Key Responsibilities:
Analyze payment ledgers for assigned encounters and validate them using payer portals or direct calls, while meeting daily productivity targets.
Identify and report anomalies or complex cases that fall outside standard workflows.
Navigate claim details and client dashboards efficiently to gather needed verification information.
Research CPT, denial, and adjustment codes to interpret complex ledgers and determine appropriate next steps.
Review and interpret EOBs (Explanation of Benefits), ERAs (Electronic Remittance Advice), and payer coverage guidelines via portal access.
Stay informed about requirements from CMS, Medicare, Medicaid, and commercial insurers.
Collaborate with cross-functional teams to troubleshoot and resolve revenue-affecting issues using communication tools like Slack and ticketing systems like Linear.
Contribute to internal documentation, including SOPs, runbooks, and reference materials to support ongoing team operations.
Other Benefits
Work from Office
Type: Full Time/Permanent
Dhaka
Address: Augmedix building: Rahman’s Regnum Centre (level 15), 191/1, Bir Uttam Mir Shawkat Road, Tejgaon I/A, Dhaka 1208, Bangladesh
Business Type : Clinical Instruments
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