Education

• Diploma, Diploma in Computer
• Bachelor/Honors, Computer Engineering (CSE)

Experience

• 1 Year to 2 Year , Freshers Can Also Apply! 🌟

Additional Requirements

Skills

• Business Development
• Communication Skills
• Computer skill
• Data Management and Analysis
• DevOps

About the Role:

We are looking for a dedicated Software Support Executive to join our team! You will serve as the first point of contact for our users, assisting with software issues, troubleshooting problems, and ensuring our clients have a smooth and efficient experience with our products.

Key Responsibilities:

• Respond to customer queries via chat, email, or phone

• Diagnose and troubleshoot software issues

• Guide users through step-by-step solutions

• Document technical issues and solutions for internal use

• Collaborate with the development team for bug fixes or escalated problems

• Ensure a high level of customer satisfaction

• T/A
• Mobile bill
• Tour allowance
• Overtime allowance
• Salary Review: Half Yearly
• Lunch Facilities: Partially subsidize
• Festival Bonus: 2

Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Shift: Day Shift

Job Location

Dhaka