Business Analyst

Working Experience

✔ Junior Level: Less than 3 years of relevant work experience

✔ Mid-Level: 3–5 years of relevant work experience

✔ Manage overall client communication, stakeholder interviews, and requirement gathering sessions

✔ Conduct design workshops with clients and stakeholders to understand business needs, processes, and project objectives

✔ Prepare and present SRS, BRS, PowerPoint presentations, and user journey documentation to help clients review and finalize business requirements

✔ Collaborate with business and technology stakeholders to elicit, analyze, translate, and document requirements related to people, processes, capacity building, and technology systems

✔ Analyze, document, and validate program development logic, business processes, process flows, system specifications, and functional requirements

✔ Work closely with business users to plan and conduct User Acceptance Testing (UAT) and ensure solutions meet approved requirements

✔ Prepare clear and user-friendly user manuals and operational documentation, including application installation and operating procedures

✔ Collaborate with Solution Architects and Developers to evaluate technical feasibility and ensure proposed solutions satisfy business and user requirements

✔ Act as a Subject Matter Expert (SME) on business processes and support cross-functional collaboration, knowledge sharing, and requirement clarification

✔ Work as part of a project team to deliver incremental business value to users following Agile methodology and project delivery practices

✔ Identify conflicting or unclear business requirements, definition gaps, project dependencies, and potential delivery risks

✔ Escalate requirement conflicts, dependencies, and critical issues to the Project Manager and support the development of appropriate resolution plans

✔ Support the project team in prioritizing business and design requirements based on organizational impact, business value, and project objectives

✔ Maintain accurate, structured, and version-controlled project documentation throughout the complete project lifecycle

✔ Ensure approved requirements, decisions, changes, and project knowledge are properly documented and readily accessible to key stakeholders

✔ Facilitate effective knowledge sharing and ensure relevant project information is communicated to business, technical, and project teams