Call Center Executive

✔ Fresh graduates with strong communication skills are encouraged to apply.
✔ Previous experience in a call center, customer service, telesales, healthcare, pharmacy, or the medical equipment industry will be considered an advantage.

Additional Requirements

✔ Excellent verbal communication skills in Bangla.
✔ Basic proficiency in spoken and written English.
✔ Clear, polite, and confident communication skills.
✔ Familiarity with CRM systems and customer service practices.
✔ Strong listening, problem-solving, and customer relationship management skills.
✔ Basic computer proficiency, including Microsoft Office, email, and internet browsing.
✔ Ability to respond effectively to customer inquiries received via hotline, Facebook, and other communication channels.
✔ Capable of coordinating with the sales, warehouse, and delivery teams to ensure prompt issue resolution.
✔ Ability to quickly learn medical equipment specifications and explain product features clearly to customers.
✔ Willingness to work according to the company's call center schedule and operational requirements.