Gas Station Attendant Trainer - Level 2

The Gas Station Attendant Trainer – Level 2 will be responsible for delivering Competency-Based Training and Assessment (CBTA) programs aligned with the standards and guidelines of the National Skills Development Authority (NSDA).

The role focuses on developing trainees’ technical knowledge, practical skills, customer service abilities, workplace safety awareness, and professional competencies required to work effectively as Gas Station Attendants. The trainer will combine classroom instruction with practical demonstrations and hands-on training to prepare participants for real-world employment.

Responsibilities 

• Deliver theoretical and practical training according to the NSDA-approved Competency Standard and Curriculum for Gas Station Attendant – Level 2.

• Prepare lesson plans, training materials, practical demonstrations, and assessment tools.

• Train participants in fuel dispensing, customer service, fuel handling, cash handling, POS operations, inventory control, and basic station maintenance.

• Demonstrate the safe operation and proper handling of fuel dispensing equipment and related tools.

• Ensure compliance with OHS, fire safety, environmental protection, and hazardous material handling requirements.

• Conduct formative and summative assessments following NSDA CBTA guidelines.

• Monitor trainee attendance, performance, and competency development.

• Maintain accurate attendance records, assessment documents, logbooks, training records, and progress reports.

• Ensure proper use, maintenance, and inventory management of training equipment, tools, and materials.

• Support internal and external monitoring, audits, quality assurance, and NSDA compliance activities.

• Develop trainees’ workplace ethics, customer service, communication, teamwork, and employability skills.

• Coordinate with the Training Manager for effective implementation of training programs.

• Perform other training-related duties assigned by management.