Head of Sales, Interior Design

✔ Age: At least 35 years

Industry Experience

✔ Proven experience in Business Development, Sales, and Revenue Growth, preferably in a relevant service or project-based industry.

✔ Strong understanding of B2B sales, client acquisition, sales processes, negotiation, and deal closure.

✔ Experience managing high-value clients, corporate accounts, and long-term business relationships will be an advantage.

CRM & Digital Tools

✔ Hands-on experience with CRM systems, sales management tools, and digital business development platforms.

✔ Ability to maintain accurate lead pipelines, client records, sales activities, follow-ups, and performance data.

Leadership Skills

✔ Strong leadership ability with experience in managing, mentoring, and motivating sales or business development teams.

✔ Ability to establish structured sales processes, monitor team performance, and drive the team toward business targets.

✔ Strong communication, negotiation, presentation, and stakeholder management skills.

Analytical Ability

✔ Strong analytical and problem-solving skills with the ability to evaluate sales performance, identify business opportunities, and make data-driven decisions.

✔ Ability to monitor sales KPIs, revenue, profitability, conversion rates, and business growth.

Professional Integrity & Work Ethic

✔ High level of professional integrity, accountability, honesty, and commitment.

✔ Dedicated, proactive, self-motivated, and willing to take ownership of business development and sales responsibilities.

✔ Ability to work under pressure, meet deadlines, and remain focused on achieving organizational goals.

1. Business Development & Revenue Growth

✔ Lead the company's overall business development, sales, and revenue growth initiatives.

✔ Develop and execute effective sales strategies to achieve monthly and annual business targets.

✔ Identify, approach, and acquire new clients while developing long-term, mutually beneficial business relationships.

✔ Take full ownership and accountability for achieving assigned monthly sales and revenue targets.

2. Client Communication & Sales Closure

✔ Manage the complete client communication process, from initial contact and requirement understanding to negotiation and sales closure.

✔ Monitor and follow up on potential leads systematically to maximize lead conversion and revenue opportunities.

✔ Lead client meetings, presentations, proposal discussions, negotiations, and final deal closures.

✔ Manage high-value and high-ticket clients with professionalism, accuracy, and strong commercial judgment.

✔ Independently handle and close sales opportunities when required.

✔ Ensure company policies, sales procedures, and protocols are properly followed during client meetings, negotiations, and agreements.

3. Sales Process & Team Management

✔ Develop and implement a structured, efficient, and error-free sales process aligned with company objectives.

✔ Manage and monitor sales team activities, including lead follow-ups, client meetings, quotations, project/site visits, and client requirement management.

✔ Monitor team performance and ensure sales activities remain aligned with company targets and business goals.

✔ Mentor, coach, and guide the Business Development & Sales Team to improve performance, sales skills, and conversion rates.

✔ Build and develop a professional, accountable, and high-performing sales department aligned with the company's values and growth objectives.

4. Design & Costing Coordination

✔ Coordinate between the Sales and Design Teams to ensure client requirements are accurately translated into suitable and effective design solutions.

✔ Oversee the design approval process and maintain effective communication with clients throughout the process.

✔ Collaborate with the Costing Team to develop accurate, competitive, and commercially viable project pricing.

5. Sales Packages & Client Retention

✔ Develop customized sales packages, proposals, and commercial solutions based on client requirements.

✔ Identify opportunities for upselling, cross-selling, repeat business, and long-term service retainers.

✔ Oversee client onboarding and contribute to strategies that improve customer satisfaction, retention, and long-term business relationships.

6. Performance Tracking & Reporting

✔ Monitor and evaluate sales performance, revenue, profitability, conversion rates, and key business KPIs.

✔ Prepare and present regular business development and sales performance reports to the Managing Director/CEO.

✔ Identify business growth opportunities, performance gaps, and areas for improvement based on sales data and market insights.

7. Industry Representation

✔ Represent the company professionally in client meetings, business collaborations, industry events, and relevant professional platforms.

✔ Strengthen the company's market presence and brand reputation by developing strong relationships with clients, partners, and industry stakeholders.