Head of Sales, Interior Design
Sara Interior
1. Business Development & Revenue Growth
✔ Lead the company's overall business development, sales, and revenue growth initiatives.
✔ Develop and execute effective sales strategies to achieve monthly and annual business targets.
✔ Identify, approach, and acquire new clients while developing long-term, mutually beneficial business relationships.
✔ Take full ownership and accountability for achieving assigned monthly sales and revenue targets.
2. Client Communication & Sales Closure
✔ Manage the complete client communication process, from initial contact and requirement understanding to negotiation and sales closure.
✔ Monitor and follow up on potential leads systematically to maximize lead conversion and revenue opportunities.
✔ Lead client meetings, presentations, proposal discussions, negotiations, and final deal closures.
✔ Manage high-value and high-ticket clients with professionalism, accuracy, and strong commercial judgment.
✔ Independently handle and close sales opportunities when required.
✔ Ensure company policies, sales procedures, and protocols are properly followed during client meetings, negotiations, and agreements.
3. Sales Process & Team Management
✔ Develop and implement a structured, efficient, and error-free sales process aligned with company objectives.
✔ Manage and monitor sales team activities, including lead follow-ups, client meetings, quotations, project/site visits, and client requirement management.
✔ Monitor team performance and ensure sales activities remain aligned with company targets and business goals.
✔ Mentor, coach, and guide the Business Development & Sales Team to improve performance, sales skills, and conversion rates.
✔ Build and develop a professional, accountable, and high-performing sales department aligned with the company's values and growth objectives.
4. Design & Costing Coordination
✔ Coordinate between the Sales and Design Teams to ensure client requirements are accurately translated into suitable and effective design solutions.
✔ Oversee the design approval process and maintain effective communication with clients throughout the process.
✔ Collaborate with the Costing Team to develop accurate, competitive, and commercially viable project pricing.
5. Sales Packages & Client Retention
✔ Develop customized sales packages, proposals, and commercial solutions based on client requirements.
✔ Identify opportunities for upselling, cross-selling, repeat business, and long-term service retainers.
✔ Oversee client onboarding and contribute to strategies that improve customer satisfaction, retention, and long-term business relationships.
6. Performance Tracking & Reporting
✔ Monitor and evaluate sales performance, revenue, profitability, conversion rates, and key business KPIs.
✔ Prepare and present regular business development and sales performance reports to the Managing Director/CEO.
✔ Identify business growth opportunities, performance gaps, and areas for improvement based on sales data and market insights.
7. Industry Representation
✔ Represent the company professionally in client meetings, business collaborations, industry events, and relevant professional platforms.
✔ Strengthen the company's market presence and brand reputation by developing strong relationships with clients, partners, and industry stakeholders.