Technical Support Engineer (IPT)

✔ Age: 20–40 years
✔ Only Male candidates are eligible to apply.

✔ Basic knowledge of computer networking, IP Telephony, and VoIP technologies.

✔ Ability to configure, troubleshoot, and support routers, switches, IP phones, and IP PBX systems.

✔ Willingness to provide both remote and onsite technical support as required.

✔ Strong problem-solving skills with effective customer communication and support abilities.

Job Summary
We are looking for dedicated and technically skilled individuals to join our team as Technical Support Engineers – IPTSP (IP Telephony Service Provider). The ideal candidates should have a strong understanding of networking, VoIP, and telecommunications systems, along with excellent troubleshooting and customer support skills.

Key Responsibilities

✔ Provide technical support for IPTSP services and troubleshoot network, VoIP, and IP telephony-related issues.
✔ Install, configure, maintain, and troubleshoot IP Telephony systems.
✔ Monitor and manage network infrastructure, including routers, switches, and wireless access points.
✔ Identify technical issues and implement effective solutions to ensure uninterrupted services.
✔ Work closely with the technical team to maintain smooth and reliable IPTSP operations.
✔ Respond to customer inquiries and provide timely, professional technical assistance.
✔ Maintain proper documentation of technical issues, troubleshooting processes, and resolutions.
✔ Support system maintenance and ensure network and telecommunication equipment operates efficiently.

Ideal Candidate

✔ Strong knowledge of Networking, VoIP, IP Telephony, and Telecommunication Systems.
✔ Good troubleshooting and problem-solving abilities.
✔ Ability to work independently as well as within a technical team.
✔ Strong communication and customer-handling skills.
✔ Willingness to learn and adapt to new technologies.