Trainee Officer, Cards Sales, Eastern Bank PLC.

Identify and approach potential customers to promote and sell credit card products.

Explain the features, benefits, and eligibility requirements of various credit cards and assist customers throughout the application process.

Coordinate with relevant officers to ensure timely approval and delivery of credit cards.

Achieve and exceed monthly sales targets assigned by the bank.

Ensure successful card activation and promote the use of supplementary cards.

Deliver excellent customer service, address customer queries and complaints, and ensure a secure and fraud-free onboarding process.

Monitor market trends, competing products, and peer bank strategies, and provide recommendations for new initiatives to line managers.

Maintain accurate daily and weekly sales reports and submit them to the line manager.