Trainer-Computer Operation (Level 3)

Professional Experience: At least 2–3 years of practical experience in office administration, computerized data processing, or delivering computer operation training programs.

NSDA Certification: Candidates with an official NSDA Level-4 CBT & A (Competency-Based Training & Assessment) Trainer/Assessor certification in Computer Operation will be given preference.

Technical Skills: Strong proficiency in MS Office or LibreOffice, with excellent and accurate English and Bangla typing skills, along with knowledge of cloud-based collaboration platforms.

Communication & Facilitation: Excellent training and facilitation abilities, strong verbal communication skills in both Bangla and English, and the patience to effectively guide beginner-level learners.

Conduct structured and hands-on training based on the NSDA Level 3 Computer Operation competency standards.

Provide practical instruction on advanced word processing, including document formatting, layout design, mail merge, and professional documentation.

Train learners in spreadsheet applications covering complex formulas, data analysis, charts, and conditional formatting.

Develop trainees’ proficiency in professional presentation software and workplace-oriented digital tools.

Provide comprehensive training on English and Bangla typing, including Bijoy and Unicode/Avro keyboard layouts, with emphasis on speed and accuracy.

Guide learners on internet research, professional email communication, cloud-based file sharing through Google Workspace/Microsoft 365, and basic data backup and cybersecurity practices.

Organize regular typing exercises, practical laboratory assignments, and mock competency assessments to monitor progress and prepare trainees for NSDA evaluations.

Maintain accurate attendance records, competency portfolios, and learner performance documentation in compliance with relevant regulatory requirements.

Provide continuous mentoring, coaching, and workplace-readiness support to trainees, particularly those from underrepresented and informal workforce backgrounds.