360-Supports

The selected candidate will be responsible for handling customer calls, providing effective support, maintaining accurate records, and ensuring a positive customer experience. The role requires professional communication, efficiency, and teamwork to meet customer service and quality standards. Key Responsibilities ✔ Inbound & Outbound Calls: Handle inbound and outbound customer calls professionally, efficiently, and with a customer-focused approach. ✔ Customer Support: Provide accurate information and effectively resolve customer questions, concerns, and service-related queries. ✔ Customer Satisfaction: Maintain a high level of customer satisfaction through professional communication and timely support. ✔ CRM & Call Records: Accurately record call details and update relevant information in the CRM system as required. ✔ Team Collaboration: Work closely with team members and supervisors to achieve required service quality benchmarks and performance standards.