Global Wings

We are looking for two Front Desk Associates to act as the first point of contact for prospective students, parents, university representatives, and visitors. The position will be responsible for maintaining a welcoming and professional reception environment, managing front desk operations, responding to general inquiries, coordinating appointments, and assisting with routine administrative tasks. The ideal candidate should be friendly, humble, intelligent, well-groomed, and highly communicative, with a positive attitude and a strong commitment to providing every visitor with a warm, professional, and memorable experience. Job Responsibilities:   Handle phone calls, emails, and social media inquiries in a timely and professional manner. Provide prospective students with basic information about study abroad programs and Globalwings’ services. Schedule and coordinate student appointments with counselors and relevant team members. Receive, organize, scan, and properly maintain student documents and records. Accurately update and manage student information within the CRM system. Coordinate with counselors and other departments to ensure effective and smooth communication. Keep the front desk area clean, organized, and professionally presentable. Perform other front desk and administrative responsibilities as assigned by management.

Job ContextGlobalwings is hiring a Senior SOP Writer for its Documentation & Compliance Team to draft high-quality academic admission documents, including Statements of Purpose (SOPs), Genuine Student (GS) Statements, study plans, and scholarship essays. This specialized role requires excellent English writing proficiency and strong research capabilities to create compelling, tailored applications for top universities in Australia, New Zealand, Canada, the UK, and Malaysia. Qualified candidates with a proven ability to strategically elevate student profiles are invited to apply.Job Responsibilities Draft unique, premium, and original visa and university admission documents (SOPs, GS, GTE, LOEs, and scholarship essays). Evaluate students' profiles, histories, and career paths to craft persuasive narratives. Align application documents with specific university rules and national immigration guidelines. Research target institutions, academic curricula, and evolving visa policies. Work in coordination with counseling, admission, and compliance specialists. Refine, update, and proofread existing drafts to elevate text quality.   Uphold strict professional ethics regarding data privacy and content originality.